STEP 2: Click at Personal at the menu.
![](https://allsync.com/img/knowledgebase/en/personalmenu.png)
STEP 3: Go to "Basic encryption module" an enable it.
![](https://allsync.com/img/knowledgebase/en/recoverykey.png)
What happen if I not enable it?
- When forgot the password all your files will be loose.
- If you reset the password all your files will be loose.
What happen if I enable it?
- When enable password recovery the admin will help you to recovery all your files.