Privacy Policy

1. Overview

Allsync values your privacy. We have prepared this Privacy Policy to explain how we collect, use, protect, and disclose information and data when you use the Allsync website located at and any Allsync mobile applications ("Site") or Allsync services ("Services").

This Privacy Policy also explains your choices for managing your information preferences, including opting out of certain uses of your Personal Information (as defined below). The Site is operated by Allsync, The Netherlands (hereinafter referred to as "Allsync", "we", "us" and "our"). For the purposes of applicable European Union data protection legislation, we are the data controller.

2. What Personal Data Do We Collect?

Personal Data provided by you

We will provide you with a separate notice at the time of collection, if the use of that Personal Data differs from the uses disclosed in this Privacy Policy.

Personal Data as you use our Site or Services

We will collect information about you as you use the Site or Service, such as your IP address, browser type and version, operating system, referral source and device information.
Through tracking services, we will collect information about you such as length of visit, page views and navigation paths, as well as information about the timing, frequency and pattern of your usage, operating system, device information, behavior, visited pages, etc. This anonymous information can not be identified directly with you.
We collect information about purchases you've made through our Site or Services, such as product type, subscription type, date of purchase, etc.

Personal Data about you if you visit as a guest

Certain limited Services are available without being required to log in to or establish an Account, also referred to as Guest Usage. Such is visiting our trade site, accessing a download or upload link and others. We will collect information about you such as length of visit, page views and navigation paths, as well as information about the timing, frequency and pattern of your service usage, operating system, device information, behavior, visited pages. This anonymous information can not be identified directly with you.

Personal Data about you from third-party sources

Other information we collect related to your use of our Sites or Services

We may collect additional information from or about you when you communicate with us, contact our customer support teams or respond to a survey.

3. Why Do We Retain Personal Data?

We retain Personal Data in an identifiable format for the least amount of time necessary to fulfill our legal or regulatory obligations and for our business purposes. If your Account is closed or not have active services your data will be removed from our servers/service.

4. How Do We Process Personal Data?

We may Process your Personal Data for a variety of reasons that are justified under data protection laws in the European Economic Area (EEA) and The Netherlands.

To operate the Sites and provide the Services, including to:

For our legitimate interests, including to:

With your consent, including to:

You can withdraw your consent at any time and free of charge.

5. Do We Share Personal Data?

We may share your Personal Data or other information about you with others in a variety of ways as described in this section of the Privacy Policy. We may share your Personal Data or other information for the following reasons:

We may share information about you with other parties for Allsync’s business purposes or as permitted or required by law, including:

With your consent:

We do not share your Personal Data with third parties for their marketing purposes.

6. Automated decision making and profiling

We use the information about you and your usage of the service:

7. Processing in the EU

Please be aware that your Personal Information and communications may be transferred to and maintained on servers or databases located outside your state, province or country. Please be advised that we process and store all information on secure servers in the European Union. This is necessary in order to process your Personal Information. The laws in the European Union may not be as protective of your privacy as those in your location. By using our Site or Services and submitting Personal Information via the Site, you agree to this collection, use, transfer, and disclosure of your Personal Information and that such collection, use, transfer, and disclosure shall be governed by applicable laws the European Union.

8. How Do We Use Cookies and Tracking Technologies?

We use cookies (a small text file placed on your computer to identify your computer and browser) on the Site. We use cookies to improve the experience of the Site and Services, such as pre-populating your username for easier login and preserving your user session. We do not use cookies to collect Personal Information. Most web browsers are initially set up to accept cookies. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent, however, certain features of the Site or Services may not work if you delete or disable cookies. You can also learn more about cookies by visiting which includes additional useful information on cookies and how to block cookies using different types of browser. Allsync's cookies are automatically deleted after 1 year.

9. Do we process special categories of personal data?

Allsync does not process any personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, and the processing of genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning a natural person’s sex life or sexual orientation.

10. What Privacy Choices Are Available To You?

1. Email address

The email address is a mandatory attribute when setting up your Allsync account and is used as a unique identification upon login. You can, however, change your email address at any given moment from Account settings.

We may send you marketing content about our Sites, Services, products. You can opt out of these marketing communications we send by following the instructions in the emails you receive. If you have an Account with us, you can also adjust your communication preferences in your Account settings .

Note: We will send communications to you that are required or necessary to send to Users of our Services, notifications that contain important information about the status of your account and other communications that you request from us. You may not opt out of receiving these communications, as long as you are using the service, but you will stop receiving it once you deactivate your account.

2. Phone number

You may choose to enable two-factor authentication for your account and we will need your phone number in order to send you a security code as an SMS. You can change your phone number at any moment from your Account settings. We may use your phone number to send you account notifications, for example invoice overdue notifications.

3. Your name, country and address. (for invoicing)

You can change your name and/or country from Account settings.

4. Cookies

You may have options available to manage your cookies preferences. For example, your browser or internet device may allow you delete, disable, or block certain cookies and other tracking technologies. You can learn more by visiting You may choose to enable these options, but doing so may prevent you from using many of the core features and functions available on a Service or Site.

5. Third party accounts

When you register with Facebook, you connect your Allsync account with other 3rd party platforms. We may receive different information about you when this connection is made, but non of the features related to this connection are mandatory and you may choose not to link your Allsync account.

If you don't agree with how we handle your information and wish to withhold your consent, you can do so by deleting your Allsync account, you can remove your account by contacting us.
For other claims regarding your personal information and privacy, contact us at Please note, that filing multiple claims may be subject to a fee, not exceeding 10 EURO.

11. What Are Your Rights?

In this section, we have summarized the rights that you have under data protection law. For a more detailed explanation of your rights, please refer to the relevant laws and guidance from the regulatory authorities.

The right to be informed
Allsync’s Privacy Policy describes our practices in detail using simple language. Everything you need to know is here. If you have more questions, feel free to contact us at

The right to rectification
If you believe we have the wrong data about you, or that your data is incomplete, feel free to change it at any time through your Account settings. Learn here how you can manage your information.

The right to erasure
When you delete your Allsync account your data and files are deleted from your devices.

The right to restrict processing
You can temporary restrict the processing of your data by suspending your account. Suspended accounts are kept for 3 months, unless specifically stated otherwise. During this period the account can be restored at any time and information or files will be lost. At the end of the period non-restored accounts are deleted automatically and information is deleted. Contact us at to request account suspensions by stating your reasons.

The right to data portability
Contact us at to request a copy of the data we store about you. Once it is ready, you will receive the file via email.

The right of access
Read our privacy policy for details about what data is processed by us. Contact us at if you have further questions.

The right to object
On top of the ability to opt out of processing by changing your settings, you can object to the processing of certain forms of data, as described in Privacy Options. Contact us at if you have further questions.

The right to appeal automated decisions and profiling We may make an automated decision to block a user, in case we suspect this user is using our services for illegal acts or acts that violate our terms of use. If you believe that your account was unlawfully blocked, you can contact our support team.

12. How Do We Protect Your Personal Data?

We maintain technical, physical, and administrative security measures designed to provide reasonable protection for your Personal Data against loss, misuse, unauthorised access, disclosure, and alteration. The security measures include firewalls, data encryption, physical access controls to our data centres, and information access authorisation controls. While we are dedicated to securing our systems and Services, you are responsible for securing and maintaining the privacy of your password(s) and Account/profile registration information and verifying that the Personal Data we maintain about you is accurate and current. We are not responsible for protecting any Personal Data that we share with a third-party based on an account connection that you have authorised.

In the unlikely event that a security breach which affects individuals’ rights and freedoms is discovered, according to our risk assesment policy, Allsync will inform those individuals without undue delay.

13. Can Children Use Our Services?

The Site and Services are intended for users who are 18 years old or older. We do not knowingly collect Personal Information from children under the age of 18. If we become aware that we have inadvertently received Personal Information from a child under the age of 18, we will delete such information from our records.

14. Updates or Changes in Processing

If we wish to use your personal data for a new purpose, not covered by this Privacy Policy, then we will provide you with a new notice explaining this new use prior to commencing the processing and setting out the relevant purposes and processing conditions. Where and whenever necessary, we will seek your prior consent to the new processing.

We keep this Privacy Policy under regular review and we will place any updates on this web page This Privacy Pollicy was last updated on 24.05.2018.

In other circumstances, if we decide to change this Privacy Policy, we will inform you by posting the revised Privacy Policy on the Site. Those changes will become effective on the revision date, shown in the revised Privacy Policy. Your continued use of our Site or Services constitutes your consent to the revised Privacy Policy.

15. Contact Us

You may contact us if you have general questions or concerns about this Privacy Policy and supplemental notices or the way in which we handle your Personal Data.
Our Data Protection Officer can be contacted at

16. Definitions

Account means a Allsync member account.

Device Information means data that can be automatically collected from any device used to access the Site or Services. Such information may include, but is not limited to, your device type; your device’s network connections; your device’s name; your device IP address; information about your device’s web browser and internet connection you use to access the Site or Services;

Guest Usage means a person’s Use of the Services without logging into and/or establishing an Account.

Allsync and subsidiaries or affiliates. In this Privacy Policy, Allsync is sometimes referred to as “we,” “us,” or “our,” depending on the context.

Personal Data means information that can be associated with an identified or directly or indirectly identifiable natural person. “Personal Data” can include, but is not limited to, name, telephone number, email address, date of birth.

Process means any method or way that we handle Personal Data or sets of Personal Data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, and consultation, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction of Personal Data.

Services means any products, services, content, features, technologies, or functions, and all related websites, applications and services offered to you by Allsync with an Account or Guest Usage.

Sites means the websites, mobile apps, official social media platforms, or other online properties through which Allsync offers the Services and which has posted or linked to this Privacy Policy.

Technical Usage Data means information we collect from your phone, computer or other device that you use to access the Sites or Services. Technical Usage Data tells us how you use the Sites and Services, such as what you have searched for and viewed on the Sites and the way you use our Services, including your IP address, statistics regarding how pages are loaded or viewed, the websites you visited before coming to the Sites and other usage and browsing information collected through Cookies.

User means an individual who uses the Services or accesses the Sites and has established a relationship with Allsync (for example, by opening an Account and agreeing to the Allsync Terms of Service) or otherwise uses the Services for Guest Usage.

Revised: 24 May 2018